Frequently Asked Questions (FAQs)
Paygo Gas is a clean and affordable LPG (Liquefied Petroleum Gas) cooking solution designed to help Ugandan households and small businesses cook efficiently while promoting health and environmental sustainability.
Simply reach out to our team or visit our nearest service agent. We’ll guide you through registration, vetting, and deliver the gas cylinder and smart meter right to your doorstep — at no delivery cost.
Paygo Gas uses a pay-as-you-cook model. You top up using mobile money (such as MTN Mobile Money or Airtel Money) and only pay for the gas you use — no monthly bills or upfront refills.
Yes. Our LPG solution is designed with safety in mind. Each cylinder comes with a smart meter that monitors usage, and our team provides full installation support and safety training.
We schedule free cylinder replacements based on your usage data. You’ll also receive timely alerts, ensuring you never run out of gas unexpectedly.
Absolutely. Whether you’re running a food stall, restaurant, or home-based business, Paygo Gas offers a reliable and cost-effective cooking solution that scales with your needs.
Unlike charcoal or firewood, Paygo Gas is smoke-free, cleaner, and faster. It improves indoor air quality, reduces cooking time, and helps protect Uganda’s forests from deforestation.